{"id":435,"date":"2023-02-21T11:24:30","date_gmt":"2023-02-21T10:24:30","guid":{"rendered":"https:\/\/dmvconseil.com\/?page_id=435"},"modified":"2026-04-07T11:29:19","modified_gmt":"2026-04-07T09:29:19","slug":"reclamations","status":"publish","type":"page","link":"https:\/\/dmvconseil.com\/index.php\/reclamations\/","title":{"rendered":"R\u00e9clamations"},"content":{"rendered":"\r\n<p class=\"has-black-color has-text-color\">En cas de litige ou de r\u00e9clamation du client, les parties contractantes s\u2019engagent \u00e0 rechercher en premier lieu un arrangement amiable.<\/p>\r\n\r\n\r\n\r\n<p class=\"has-black-color has-text-color\"><br \/>Le client pourra pr\u00e9senter sa r\u00e9clamation \u00e0 l\u2019adresse du cabinet, \u00e0 son conseiller ou gestionnaire habituel qui disposera de 10 jours pour en accuser r\u00e9ception, puis de 2 mois \u00e0 compter de la r\u00e9ception de la r\u00e9clamation pour y r\u00e9pondre.<br \/>A d\u00e9faut d\u2019arrangement amiable, les parties pourront en second lieu informer le m\u00e9diateur de la consommation :<\/p>\r\n\r\n\r\n\r\n<p class=\"has-black-color has-text-color\"><br \/><strong>Pour l\u2019activit\u00e9 CIF\u00a0<\/strong>(m\u00e9diateur public) l\u2019Autorit\u00e9 des March\u00e9s Financiers, Madame Marielle COHEN-BRANCHE, 17 place de la Bourse 75082 Paris Cedex 02 (www.amf-france.org\/lemediateur)<\/p>\r\n\r\n\r\n\r\n<p class=\"has-black-color has-text-color\"><br \/><strong>Pour les autres activit\u00e9s\u00a0<\/strong>(m\u00e9diateur recommand\u00e9 par la CNCGP) : Centre de M\u00e9diation et d\u2019Arbitrage de Paris (CMAP) Service M\u00e9diation de la consommation, 39 avenue Franklin D. Roosevelt 75008 PARIS M\u00e9diateurs<\/p>\r\n\r\n\r\n\r\n<p class=\"has-black-color has-text-color\"><br \/>En cas d\u2019\u00e9chec, le litige pourrait \u00eatre port\u00e9 devant les tribunaux comp\u00e9tents.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>En cas de litige ou de r\u00e9clamation du client, les parties contractantes s\u2019engagent \u00e0 rechercher en premier lieu un arrangement amiable. Le client pourra pr\u00e9senter sa r\u00e9clamation \u00e0 l\u2019adresse du cabinet, \u00e0 son conseiller ou gestionnaire habituel qui disposera de 10 jours pour en accuser r\u00e9ception, puis de 2 mois \u00e0 compter de la r\u00e9ception de la r\u00e9clamation pour y r\u00e9pondre.A d\u00e9faut d\u2019arrangement amiable, les parties pourront en second lieu informer le m\u00e9diateur de la &hellip; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.0.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>R\u00e9clamations -<\/title>\n<link rel=\"canonical\" href=\"https:\/\/dmvconseil.com\/index.php\/reclamations\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00e9clamations -\" \/>\n<meta property=\"og:description\" content=\"En cas de litige ou de r\u00e9clamation du client, les parties contractantes s\u2019engagent \u00e0 rechercher en premier lieu un arrangement amiable. Le client pourra pr\u00e9senter sa r\u00e9clamation \u00e0 l\u2019adresse du cabinet, \u00e0 son conseiller ou gestionnaire habituel qui disposera de 10 jours pour en accuser r\u00e9ception, puis de 2 mois \u00e0 compter de la r\u00e9ception de la r\u00e9clamation pour y r\u00e9pondre.A d\u00e9faut d\u2019arrangement amiable, les parties pourront en second lieu informer le m\u00e9diateur de la &hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dmvconseil.com\/index.php\/reclamations\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-07T09:29:19+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture est.\">\n\t<meta name=\"twitter:data1\" content=\"1 minute\">\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/dmvconseil.com\/#organization\",\"name\":\"DMV Conseil\",\"url\":\"https:\/\/dmvconseil.com\/\",\"sameAs\":[\"https:\/\/www.linkedin.com\/company\/dmvconseil\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/dmvconseil.com\/#logo\",\"inLanguage\":\"fr-FR\",\"url\":\"\",\"caption\":\"DMV Conseil\"},\"image\":{\"@id\":\"https:\/\/dmvconseil.com\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/dmvconseil.com\/#website\",\"url\":\"https:\/\/dmvconseil.com\/\",\"name\":\"DMV Conseil - Conseil en Gestion de Patrimoine\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/dmvconseil.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/dmvconseil.com\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/dmvconseil.com\/index.php\/reclamations\/#webpage\",\"url\":\"https:\/\/dmvconseil.com\/index.php\/reclamations\/\",\"name\":\"R\\u00e9clamations -\",\"isPartOf\":{\"@id\":\"https:\/\/dmvconseil.com\/#website\"},\"datePublished\":\"2023-02-21T10:24:30+00:00\",\"dateModified\":\"2026-04-07T09:29:19+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/dmvconseil.com\/index.php\/reclamations\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/dmvconseil.com\/index.php\/reclamations\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/dmvconseil.com\/index.php\/reclamations\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/dmvconseil.com\/\",\"url\":\"https:\/\/dmvconseil.com\/\",\"name\":\"Accueil\"}},{\"@type\":\"ListItem\",\"position\":2,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/dmvconseil.com\/index.php\/reclamations\/\",\"url\":\"https:\/\/dmvconseil.com\/index.php\/reclamations\/\",\"name\":\"R\\u00e9clamations\"}}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/dmvconseil.com\/index.php\/wp-json\/wp\/v2\/pages\/435"}],"collection":[{"href":"https:\/\/dmvconseil.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dmvconseil.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dmvconseil.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dmvconseil.com\/index.php\/wp-json\/wp\/v2\/comments?post=435"}],"version-history":[{"count":4,"href":"https:\/\/dmvconseil.com\/index.php\/wp-json\/wp\/v2\/pages\/435\/revisions"}],"predecessor-version":[{"id":1019,"href":"https:\/\/dmvconseil.com\/index.php\/wp-json\/wp\/v2\/pages\/435\/revisions\/1019"}],"wp:attachment":[{"href":"https:\/\/dmvconseil.com\/index.php\/wp-json\/wp\/v2\/media?parent=435"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}